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SMS based Customer Care

SMS based Customer Support is a completely configurable and customizable, powerful tools. Our SMS based customer care tool is developed with the combination of a Web based Interface for Management and Administration and a SMS based service through which customers would seek their support.

Advantages of SMS base customer care

  • Automated System (Integrated with SMS/E-mail/Voice)
  • Faster response for support
  • Fully customized panel and able to track all activities.
  • Auto respond/acknowledge to customer

Business scope

  • Hospitals
  • Hotels
  • Financial institution (Bank, Insurance etc)
  • Transport company (Bus, Railway, Airlines etc)
  • FMCG
  • ISP/Telecom
  • School/colleges