SMS based Customer Support is a completely configurable and customizable, powerful tools. Our SMS based customer care tool is developed with the combination of a Web based Interface for Management and Administration and a SMS based service through which customers would seek their support.
Advantages of SMS base customer care
- Automated System (Integrated with SMS/E-mail/Voice)
- Faster response for support
- Fully customized panel and able to track all activities.
- Auto respond/acknowledge to customer
Business scope
- Hospitals
- Hotels
- Financial institution (Bank, Insurance etc)
- Transport company (Bus, Railway, Airlines etc)
- FMCG
- ISP/Telecom
- School/colleges
